Privacy Policy

Last Updated: November 11, 2026

At ServicePros Cleanup & Restoration, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact our team, or request our cleanup and restoration services.

By using our website, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

We may collect personal information when you contact us, complete a website form, request an estimate, or communicate with our team.

This information may include:

  • Contact Information: Your name, email address, phone number, and property address.
  • Service Information: Details about your cleanup or restoration needs, property conditions, and requested services.
  • Communication Records: Messages, inquiries, and other information you voluntarily provide.
  • Website Usage Information: IP addresses, browser types, device information, and browsing activity, where collected through website technologies.

We only collect information reasonably necessary for our business operations and customer communications.


2. How We Use Your Information

ServicePros Cleanup & Restoration may use the information collected to:

  • Respond to questions and service inquiries.
  • Schedule appointments and provide estimates.
  • Coordinate cleanup and restoration services.
  • Communicate about ongoing or requested projects.
  • Improve our website, services, and customer experience.
  • Maintain business records and comply with applicable legal obligations.
  • Protect our website and business operations against fraud or unauthorized activity.

We do not use your personal information for purposes unrelated to our business without an appropriate legal basis or your consent when required.


3. Information Sharing and Disclosure

We do not sell your personal information.

We may share information with trusted third-party service providers when necessary to operate our website, communicate with customers, or deliver requested services.

We may also disclose information when required by law, to respond to lawful requests, or to protect our legal rights and the safety of our customers and employees.

Third parties receiving personal information must handle it in accordance with applicable privacy and security obligations.


4. Cookies and Website Analytics

Our website may use cookies or similar technologies to support website functionality, analyze traffic, and improve user experience.

Depending on the technologies enabled on our website, cookies may collect information about your browser, device, and interactions with website pages.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where required by applicable law, we will provide additional notices or choices regarding nonessential cookies and tracking technologies.


5. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Although we make reasonable efforts to safeguard information, no online transmission or electronic storage system can be guaranteed to be completely secure.


6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate business records, resolve disputes, and comply with applicable legal requirements.

When information is no longer needed, we take reasonable steps to delete or securely dispose of it.


7. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including the ability to request access, correction, deletion, or information about how your data is used.

You may also have the right to opt out of certain types of personal information processing where applicable.

To submit a privacy-related request, please contact us using the information below. We will review and respond to requests in accordance with applicable law.


8. Third-Party Websites

Our website may contain links to third-party websites or services. ServicePros Cleanup & Restoration is not responsible for the privacy practices, security, or content of independently operated websites.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.


9. Children's Privacy

Our website and services are intended for adults seeking residential or commercial cleanup and restoration services.

We do not knowingly collect personal information directly from children under the age of 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website practices, or applicable legal requirements.

Any revisions will be posted on this page with an updated effective date. We encourage visitors to review this policy occasionally.


11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

ServicePros Cleanup & Restoration

Gaithersburg, MD

Email: serviceproscleanup@hotmail.com

Phone: (301) 383-9484